Help

Frequently asked questions

Everything you need to know about creating stories, subscribing to Pro, and using StoryTime with your family. Can't find your answer? Email us.

Getting started
What is StoryTime?+

StoryTime is an app that lets you create personalised children's stories with AI. Type in a prompt — a character, a theme, a lesson — and get a complete illustrated-style story in seconds. You can read it together in Read Along mode, or generate narrated audio and listen as a family.

What devices does StoryTime work on?+

StoryTime is currently available on Android (6.0 and up) as a direct APK download — no Play Store needed. iOS support is coming soon. We're launching in India first, with other countries to follow.

Do I need an account?+

Yes — sign in with Google to create your library and save your stories across sessions. StoryTime accounts are meant to be created and managed by a parent or guardian.

Free & Pro plans
What's included in the Free plan?+

5 story creations per month, full access to the ST Originals library, and unlimited listening to Community stories. Free stories are text-only (Read Along mode) — audio narration is a Pro feature.

What do I get with Pro?+

Unlimited story creations, audio narration on every story (English & Hindi, more languages coming), an unlimited personal library, and the ability to publish your own stories to the Community. Pro is ₹199/month or ₹1,499/year.

Is Pro really "unlimited"?+

Yes, for normal family use. To prevent abuse, accounts that generate more than 100 audio narrations in a single calendar month may be reviewed — this threshold is far above what a typical family would ever need. See our Terms & Conditions for details.

How do I pay, and is it safe?+

Payments are processed by Cashfree, a licensed Indian payment gateway, via UPI AutoPay, cards, or netbanking. StoryTime never sees or stores your card number or UPI PIN.

Can I cancel anytime?+

Yes — cancel from Settings in the app whenever you like. Cancelling stops future billing, but you'll keep Pro access for the rest of the period you've already paid for. Payments already made are non-refundable, in line with our Terms & Conditions.

Stories, audio & languages
What languages are supported?+

Stories can currently be narrated in English and Hindi, with more Indian languages on the way. You can translate any story into a second language directly from the story review screen.

Can I choose the narrator's voice?+

Yes — StoryTime offers several narrator voices with different tones and styles. You can preview and pick one each time you generate audio.

What are ST Originals?+

ST Originals are a curated, hand-picked story collection included with every account — free or Pro. They unlock one at a time: finish (read or listen to) the current story to reveal the next.

What's the Community tab?+

A feed of stories that other StoryTime parents have chosen to publish publicly. Anyone can listen to Community stories; publishing your own story to the Community is a Pro feature.

Privacy & safety
Is StoryTime safe for kids?+

StoryTime is built to be used by a parent or guardian alongside their child, not by a child independently. Children don't create their own accounts. Read our Privacy Policy for full details on how we handle data.

What data do you collect?+

Basic account info from Google Sign-In (name, email), the stories and prompts you create, and standard technical/usage data. We don't sell your data or use third-party ad trackers. Full breakdown in our Privacy Policy.

Support
I found a bug or have feedback — what do I do?+

Email us at hello@storytimestudio.net with as much detail as you can (what you were doing, what happened, and a screenshot if possible) and we'll take a look.

How do I delete my account or data?+

You can delete individual stories anytime from your library. To delete your entire account and all associated data, email us and we'll process the request promptly.

Still have questions?

Email hello@storytimestudio.net